Once you or anyone on your team places an order through Hailo, the order details will be immediately viewable in your order history on the app.
From your order history page, you can see what's been ordered by everyone in your store, including the order details - quantities ordered, and quantities shipped by the supplier. Here, you'll immediately be able to see if any of the items in your order will be short-shipped.
To view your store's order history:
From the sidebar menu, select "Order History"
Open up the list of your most recent orders.
Note: You'll see your last 10 orders here. If you're looking for an earlier order, reach out to us and we'll help you out.
Tap an orders to view the details. View the order summary, or click the items page to see the quantity ordered and the quantity shipped.
Note that Hailo is an ordering platform, and an intermediary between you and your suppliers. For any issues related to shipment and delivery, please contact your supplier directly.