Hailo

Zabrina Ting

Get the most out of the Hailo ordering app

Using the Hailo App

Streamline your orders by creating a custom list with all the items you regularly order.

Creating a Quick Order List

How to update the Par Value and Stock Location of items on your Ordering Lists for easy navigation

Organizing Your Order Lists

Creating a One-Time Order List

Keep track of your team's orders and view any shortshipments

Viewing Your Order History

Managing Your Orders

Get the latest information from your suppliers for your items; including Quantity on Hand, Item Suspensions, and Special Orders.

Checking Quantity on Hand and Order Status of an Item

Find individual items to add to your cart by browsing our product categories, or through keyword/SKU search

Searching the Hailo Product Catalogue

Finding and Selecting Items

How to clear one or more items from your cart before submitting

Removing Items from your Cart

How to review and edit the items in your Hailo cart, clear items, and submit your order.

Review your Hailo Cart

Submitting your Order

How to follow up on a late, missing, or shortshipped order.

Resolving a Shipment or Delivery Issue

Issue Resolution

Product Release - Nov 17, 2022

New Releases

Find answers and get help from Intercom Support and Community Experts

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