Currently, Sysco items marked "Special Order" (and their substitutes) cannot be ordered through Hailo.
To place a Special Order, please contact Hailo Support and we can place the order for you :)
Please provide us with the following information when you get in touch:
the item's SKU
how many cases you need
We are working with Sysco to find a solution that will enable Special Ordering through the Hailo app in the future.
For more info on Sysco item statuses, click here.