Hailo

Check your Order History to see all orders from all users

How can I see what's been ordered for my store?

Zabrina Ting

Frequently Asked Questions about the Hailo App

FAQ 

All FAQ

What if I lose cell service or wifi - can I still enter an order on Hailo?

Does my app work offline?

How can I add a large number of items to my cart?

Adding Large Quantities

Can I use my regular ordering guides with Hailo?

I'd like the items on my Saved List to be in a specific order. How can I do this?

Can I re-order the items on a Saved List?

Can I Order from All my Suppliers?

I've submitted my order - now what? How will I receive my confirmation and invoice?

What happens when I submit an order on Hailo?

Placing your Order

How will I know if an item is out of stock?

Can I order Sysco Special Order Items through Hailo?

How will I know if an item is shortshipped?

What happens if I order an item marked "Suspended with Substitute"?

What does “Suspended with Substitute” mean?

Why can't I see all the SKUs from my suppliers?

Item Availability

If leave my Cart page or close the app, will my cart be saved?

Are items in my Cart saved?

Can everyone in my store see my cart?

Your Hailo Cart

Who can see my ordering lists?

Order Lists

Find answers and get help from Intercom Support and Community Experts

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